Order Tracking

Track your Vivid Flame order

Enter your order ID to check whether your candle order is confirmed, packed, shipped, out for delivery, or delivered.

Track Order Need Help?

Tracking Journey

Order Confirmed Your order is received successfully.

Packed Safely Your candles are checked and packed with care.

On the Way Your parcel moves through courier stages.

Delivered Your order reaches your doorstep.

Fast Tracking

Enter your order ID / Tracking ID

Use your Vivid Flame order ID or courier tracking/AWB ID received in your confirmation email or SMS.

Enter your Vivid Flame order ID or courier tracking ID/AWB. Delhivery, DTDC, Xpressbees, Bluedart, Ekart and Shadowfax tracking IDs will show tracking status on this same page.

Order ID not found. Please check your order ID again or contact support@vividflame.in.

Tracking stages

Customers can clearly understand each step of the delivery journey before entering the order ID.

Order Confirmed Your order is received successfully.

Packed Your product is checked and packed safely.

Shipped Your package is handed over to the courier partner.

Out for Delivery Your order is near your location.

Delivered Your Vivid Flame order is delivered successfully.

Status

Order Status

Tracking details will appear here.

Order Progress 0%

Order ID —

Last Update —

Courier —

Expected Delivery Date —

Order Support

Everything customers need to know

This section helps customers understand where to find their order ID, when tracking updates, and how to contact support.

Where is my order ID?

Your order ID is available in the confirmation email or SMS received after placing the order.

Tracking not updated?

Tracking may update after the order is packed or shipped. Please check again after some time.

Need order help?

Email us at support@vividflame.in with your order ID and contact number.

Your candle is packed with care

Every Vivid Flame order is checked, packed and dispatched carefully so it reaches you safely and beautifully.